Return Policy & Return Policy Order Cancellation

Thank you for shopping from our online store! The following is our return policy for markets that are Cyprus related and fall under the legislation of the European Union. Please read our terms and conditions carefully below:

1. Right of Cancellation and Return of Goods
α. You have the right to cancel your order and return the goods within 14 days from the date of receipt, subject to the following conditions.
β. The conditions for cancellation and return of goods are as follows:
- The goods must be returned in perfect condition, unused and with all accessories provided.
- You must provide your proof of purchase or your order number.

γ. Return shipping costs are the responsibility of the customer, unless the reason for the return is due to our error or a defective product. In this case, we are responsible for covering the return costs.

Return of Goods Procedure:

1. Please contact us via the contact details provided on our website to inform us of the return of the product.
2. Provide the necessary information, such as the order number, product description and reason for return.
3. After confirming the return request, you will receive instructions on how to return the product.
4. Return the product to the address provided to you, following the instructions provided.
5. After receiving and checking the returned product, we will evaluate the return accordingly.

6. If the refund is accepted, you will be given the choice between two options:

α. Product Replacement: We will provide a corresponding product with the same specifications and features. The shipment of the new product will be made at no extra charge to you.

β. Refund:The full amount paid for the purchase of the product, including the original shipping costs, will be refunded using the same payment method used at the time of purchase.

Please note that the processing of the return and the refund or shipment of the replacement product will be done within a reasonable period of time after the receipt and inspection of the returned product.

Cancellation and Refunds: Purchases made by companies cannot be cancelled or refunded. Therefore, please ensure that the orders you place are final and in line with your company's needs.

For any questions or clarifications regarding our return policy, please do not hesitate to contact us. We are here to help you and provide you with the necessary information.

You can contact us via the following methods:

- Phone: 70006626
- E-mail: [email protected]
- Contact form

We will be happy to assist you and answer any questions or concerns you have about returning products. Customer satisfaction is our highest priority and we will do everything possible to serve your needs.

Thank you for your trust and support in our online store!